Privacy Policy

Protecting Your Information

At Banff Inn, your privacy is important to us. We collect only the information needed to provide you with the best experience—like your name, contact details, and stay preferences.

We use this information to:

• Confirm and manage your reservations
• Personalize your stay
• Communicate with you about your visit
• Improve our services

We may share your information with trusted partners (like booking systems or payment processors), but never sell or rent your personal data.

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Local Experience Fee

A Local Experience Fee of $19.95 plus GST per room, per night will be applied to all reservations at Royal Canadian Lodge, Banff Inn, and Charltons Banff. This fee is designed to enhance the overall guest experience and provide added value during your stay in Banff. The fee is automatically applied to each night of your stay and will appear on your reservation at the time of booking or at check in.